Política de privacidad

Information about data protection

Company details

Identity: Edukative, S.L.
TAX Number: B-66284373
Physical Address: Andrade, 15-17, 08018, Barcelona
Telephone: 93 165 24 90
Email: rgpd@edukative.es

Why do we use your data?

The collection and treatment of personal data by Edukative will be carried out with the following purposes, depending on the circumstance:

    • For those who are signing up for a supply contract, data is collected in order to carry out the registration in the Customer Area, to provide information about the services provided by Edukative or other companies of the group, and for compliance with the legal obligations deriving from the subscribed contract.
    • For those who provide data for obtaining more information about the services provided by Edukative, the data will be treated solely for the purpose of sending the requested information.

Similarly, the navigation data and cookies may be used with the purpose of improving the user accessibility and improving navigation, as well as for advertising purposes, in accordance with the cookies policy which is accepted at the beginning of the navigation.

The data may also be collected with other specific purposes indicated for each particular case, some examples being the participation in raffles, promotions or campaigns.

Edukative can interact with users through the social networks (Facebook, Twitter, Instagram, Linkedin…). The data received through these networks will be treated and stored following this same privacy policy, as well as the applicable policy of each social network or service provider.

Finally, applications for job vacancies for open positions may also be received through this web page. The data received will be treated solely with the purpose of evaluating the applications and carrying out the selection process.

Duration

The personal data provided for the contracting of services will be stored by Edukative for the required time in order to deliver the necessary actions and services contracted.

The data will be deleted within 5 years after the termination of the contractual relation, to the effect of complying with the tax and applicable legislation.

For the rest of the personal data, the period of conservation will be of 2 years from the collection of the data as long as the owner of the data does not oppose. In the case of consent for the use of the data for advertisement purposes, the data will be treated while the owner does not exercise the right of opposition.

Entitlement

The entitlement for the use of the personal data is the user’s consent, either by the acceptance of the cookie policy or the privacy policy, for the reception of commercial information or the operation of the contract.

Similarly, Edukative is entitled to use the personal data with the purpose for which it was provided, like the provision of a service or the evaluation of an applicant. In these cases the entitlement will be the compliance of a contract or a legal relationship by Edukative.

The user who accepts the present policy declares being over legal age and to be in full capacity to accept it, exonerating Edukative from any responsibility deriving of lack of capacity of the acceptor.

Transfer of data to third parties

Edukative can transfer the data to third parties to the effects of guaranteeing the correct operation of the contacts.

Said transfer may be, for example, to the distribution company for the processing of the contract, to a call center for the managing of the customer support, to a debt collection company in the case of non-payment, or to a default registry.

All the third parties receiving the data are located in European Union member states, and in the case they provide services to Edukative, the access to the data will be carried out under a contract where the obligations of the provider in relation to the access to the data from Edukative are clearly established.

The data may also be transferred to public administrations and judicial bodies whenever there is a legal duty to provide them.

Similarly, Edukative, S.L. may transfer the personal data to other companies of the Edukative group for the operation of the contract or for the sending of commercial information. In this second case, the owner of the data must have provided prior consent to this effect.

Data categories

The data that Edukative, S.L. will collect and treat are:

  • Name
  • Surname
  • Address
  • ID
  • Phone number
  • IBAN
  • Email
  • Cookies
  • Any other data required for the provision of the service.

Rights

As a user you have the right to withdraw or revoke the consent for the treatment of your personal data at any time, request the correction or the modification of your data and exercise your rights of access and cancellation of the data in writing at rgpd@edukative.es or by post, providing a copy of ID at Clidom Energy, S.L., Paseo Juan de Borbón 99-101, 4ª Planta, 08039, Barcelona.

Similarly, you have a right to request the limitation of the treatment and portability of your data by the means indicated in the previous paragraph.

Also, you have a right to file a claim or exercise a proceeding for protection of rights before the Spanish Data Protection Agency.

Additional Information

Edukative will apply the appropriate state of the art technical and organizational measures in order to guarantee the security, confidentiality and availability of the personal data collected. Similarly, and taking into account the importance that this data has for the User, Edukative commits to informing about any situation that may have endangered the confidentiality and availability of the data, as well as informing the Spanish Data Protection Agency of any breach of the security of the data. This obligation will not be applicable when the communication of the situation to the Users could further endanger their data or when it is improbable that the security breach affecting the data entails a high risk for the rights and freedoms of the owners.

For any issue relating to the duties of the Representative of Data Protection, you can contact us directly at rgpd@edukative.es.

The User guarantees that the personal data provided to Edukative are true and is responsible for communicating any modification of the data so as that, it is always accurate.